Frequently Asked Questions

Everything you need to know about your favorite milk's favorite cookie.

Where can I find the expiration date on my OREO package?

The 'Best When Used By' date is printed on the top or side of every package to ensure you enjoy our cookies at peak freshness.

Are OREO cookies suitable for vegans?

While OREO cookies do not contain animal-derived ingredients, they may come into contact with milk during the manufacturing process. Please check the ingredient label for specific allergen information.

How long does shipping take for online orders?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.

What is your return policy for food items?

Due to the nature of our food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.

Do you offer bulk discounts for events or corporate gifting?

Yes, we offer special pricing for large orders and customizable gifting options. Please visit our Corporate Orders page for more details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.